Complaint Policy

Complaint Policy 

 

Intent


The intent of the Complaint Policy is to demonstrate Special Need Employment’s commitment to its employees and visitors by providing the steps to be taken in the event a complaint is filed by an individual against an employee or the organization. The Policy initiates the steps to be taken by management once a complaint has been launched.

 

Guidelines

 

Special Needs Employment recognizes that from time-to-time there will be complaints about the organization or its employees. Special Needs Employment wants to ensure individuals with complaints are able to voice their concerns, but that they should do so through proper channels of communication.

 

Regulations

 

Complaint against an Employee

 

 

Complaints filed by an individual toward an employee or the organization will be handled immediately by appropriate personnel.

If at any time a complaint is not resolved in a satisfactory manner, The Executive Director/Board of Directors will meet with the concerned party to resolve the issue.



 

 

 

 

 

 

 

 

 

Acknowledgement & Agreement

 

I, (Employee Name), acknowledge that I have read and understand the Complaint Policy of (Company Name). I agree to adhere to this policy and will ensure that fellow employees will adhere to this policy. I understand that if I violate the rules of this policy, I may face corrective action, up to and including termination of employment.

 

Name:            ____________________________________

 

Signature:        ____________________________________

 

Date:               ____________________________________

 

Witness:          ____________________________________