The benefits administrator position is responsible for directing the day-to-day operations of the organization’s group benefits programs (group health, dental, short-term disability, life insurance, pension plan, etc.). This position provides daily customer service to members’ health & welfare and pension plans as well as liaison for the various vendors and businesses associated with the operation of these plans.

Duties and Responsibilities:
• Serve as primary contact for plan vendors, administrators, and contractors.
• Coordinate transfer of data to external contacts for services, premiums, and plan administration.
• Maintain administrative documents for plan members.
• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.
• Coordinate daily benefits processing, and handle enrollments, terminations, changes, beneficiaries, disability, accident, and dental claims.
• Oversee maintenance of employee benefits files, maintain group benefits database, and update employee records.
• Gather employee data and oversee the processing of monthly billings and the preparation of payment of administrative fees for all group plans.
• Allocate group health and dental claims weekly and review upon GL reconciliation monthly.
• Prepare, collect, and organize data for actuarial assessments, plan audits, annual member pension statements, and tax information.
• Provide excellent customer service support to internal and external customers.
• Distribute and present materials for benefits orientations.
• Reconcile and balance general ledger for various accounts.
• Additional duties as required by business manager, trustees, and members.

Education and Experience:
• Diploma in Human Resources Management, Office Administration, or related field.
• Three to five years of related experience in HR, Office Administration, or similar roles.

Required Skills/Abilities:
• Knowledge and experience in general accounting principles.
• Computer proficiency with the ability to use Microsoft products, and Sage Accounting as an asset.
• Proven ability to work effectively independently. Must be able to plan and carry out day to day tasks with little direction.
• Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Strong analytical skills.
• Ability to evaluate and make ethical judgments.
• Knowledge of benefits contract language.
• Excellent communication and organization skills.

Employment Type: Full-time (36 hours/week), Temporary, 20-month contract
Compensation: Hourly wage based on experience starting from $34.21/hour + 12% vacation pay + pension, health & welfare plan.
Schedule: 8.00 am – 4.30 pm Monday-Tuesday-Thursday
8.30 am – 5.00 pm Wednesday
8.00 am – 1:30 pm Friday

Start date: Late October